Worried about maintaining your wheelchair van or mobile medical unit in the GTA?
Think about this: your organization has invested in a wheelchair accessible van or mobile medical unit to serve the Greater Toronto Area (GTA) community. But now, the big question hits: what happens when it needs maintenance?
The stress of unexpected repair costs, vehicle downtime, and searching for a reliable service provider can feel overwhelming. Without a clear plan, these challenges could disrupt your operations or leave someone stranded. That’s not a risk anyone wants to take.
The gap: Reliable maintenance. You need to keep your vehicle on the road and avoid costly surprises. Filling this gap means more peace of mind and staying focused on the people who rely on your services.
At MoveMobility, we’ve spent over 20 years helping organizations in the GTA overcome healthcare and transportation barriers. We build wheelchair accessible vans and mobile medical units designed to save lives. With deep expertise in building these vehicles and keeping them running, we understand your concerns. While there are other providers, our focus is always on solutions that prioritize your success.
What you’ll learn in this article:
- What is the prepaid maintenance program?
- How does it work in the GTA?
- Commonly asked questions about the program
What is the prepaid maintenance program for the GTA?
The prepaid maintenance program is a stress-free way to keep your wheelchair accessible van or mobile medical unit running smoothly. Designed specifically for organizations in the Greater Toronto Area (GTA) and surrounding regions within a 2-hour radius, this program offers convenience, reliability, and peace of mind.
How does it work?
The program is simple and flexible:
On-site or in-house service: A certified road technician comes to your location for maintenance. If you prefer, you can also bring the vehicle to our Mississauga office.
Flat-rate pricing: The cost stays the same no matter where you’re located within a 2-hour drive. This includes areas like St. Catharines, Niagara Falls, Barrie, Oshawa, Peterborough, and London.
Semi-annual inspections: Every six months, we proactively contact you to schedule an inspection.
What does the maintenance cover?
The prepaid maintenance program is designed to handle the regular wear and tear that comes with daily use, so your organization doesn’t have to worry about unexpected issues.
Wheelchair van maintenance coverage
Patent pending
Ramp and lift checks: These checks are key to making your van accessible. We look for anything that might stop them from working smoothly.
Lighting checks: Interior and exterior lights are inspected to keep your vehicle safe and visible on the road, especially at night or in bad weather.
Fluids and wiper blades: We make sure fluids like engine oil and coolant are at the right levels and that your wipers can handle a rainy day.
Tire pressure and wheel checks: Properly inflated tires and secure wheels keep your van running safely.
Mobile medical van maintenance coverage
HVAC system checks: We check the heating and cooling systems to make sure your mobile unit stays comfortable for patients and staff.
Fire extinguisher and safety inspections: Safety equipment is inspected to give you peace of mind while on the road.
Condition reports: After every visit, you’ll get a detailed report that explains what we checked and highlights anything you might need to address.
Why choose the prepaid maintenance program?
There are several reasons why so many organizations in the GTA are interested in the prepaid maintenance program.
| Benefit | What does it mean for your organization? |
| Convenience | We come to you, eliminating the need to take your vehicle to a shop. |
| Proactive support | Semi-annual visits keep your vehicle in top shape and reduce the risk of unexpected repairs. |
| Minimal downtime | Maintenance can even be done during employee lunch breaks, so your operations aren’t disrupted. |
| Budget-friendly | When purchased upfront with a new vehicle, the cost is rolled into your lease or financing as a fixed expense. |
| Improved vehicle tracking | Schedule semi-annual visits allow us to monitor usage and provide tailored advice for long-term reliability. |
| First-call priority | We become your go-to partner for repairs and future vehicle purchases, ensuring consistent service. |
| Unique service advantage | No other accessible van company in the GTA offers a road technician who comes directly to your location. |
| Stronger relationships | Regular visits build rapport and trust, creating a seamless partnership for your transportation needs. |
Example: Imagine your mobile medical team is working hard at a retirement home. With our on-site maintenance service, a technician can perform routine maintenance during lunch hour or even while your staff is working.
Your team gets their break, and your vehicle gets the care it needs—all without disrupting your schedule. This keeps your organization running smoothly and ensures you’re always ready to serve your community.
With this program, you’re getting a partner in keeping your operations running without a hitch.
Frequently asked questions about the prepaid maintenance program
Q: Can I get more frequent inspections?
A: Absolutely. You can bring your vehicle in every three months and use the program up to four times per year. Semi-annual inspections are proactively scheduled by our team.
Q: Can this program be purchased later?
A: Yes, but it’s ideal to buy it upfront when purchasing a new vehicle. This ensures the cost of maintenance is factored into your overall budget from the start.
Q: What if I’m located beyond the 2-hour radius?
A: We can provide service to regions outside the 2-hour zone, but additional travel costs apply. Contact us to discuss pricing for extended areas.
Q: Does this cover labour only, or are parts included?
A: The program covers labour only. If any repairs or parts are needed, those would be quoted as an additional charge. If your vehicle is still under the manufacturer’s warranty, some parts may be covered.
Q: Is the program all-inclusive, or is it like a “voucher” system?
A: This program is all-inclusive for the semi-annual maintenance visits. You get two scheduled visits per year for the number of years specified in your plan. The most popular plan is three years, but we can easily extend the program to cover longer terms, like four, five, or six years.
Other questions to consider
Q: Can I review the terms and conditions before purchasing?
A: Absolutely. Terms and conditions for lift and ramp maintenance can be found on the BraunAbility website. MoveMobility’s Terms and Conditions include:
- Two maintenance visits every 12 months for the length of your agreement.
- Additional parts or services are at the client’s expense.
- The agreement ties to the original delivery location. If you relocate the vehicle, it must remain within our service area; otherwise, we may apply additional travel fees.
- The agreement is non-refundable, non-negotiable, and non-transferable.
Q: What happens if I relocate my vehicle?
A: The agreement covers the original delivery location. If you move your vehicle, it must remain within our service area to maintain coverage.. For areas outside the service zone, additional travel fees may apply.
Q: Can I extend the program after my initial term?
A: Yes, you can extend the program once your initial term expires. Just let us know before the term ends, and we can work with you to keep your vehicle covered.
This FAQ answers your most pressing questions, but feel free to reach out if you need more details. We’re here to help!
Learn more about the prepaid maintenance program in the GTA
You came here wondering how to maintain your wheelchair van or mobile medical unit in the GTA without the stress of unexpected costs or downtime. Now, you know how our prepaid maintenance program keeps your vehicle running smoothly with proactive, on-site care.
At MoveMobility, we know how important your vehicles are to your work and the people you serve. We’re a team that cares about your success and helps you stay on the road to continue changing people’s lives. If you have any questions about the prepaid maintenance program, click the button below to talk to a mobility expert.
If you don’t feel like talking to someone yet, we have some other resources you might be interested in. Our article on wheelchair van maintenance practices will give you some tips on prolonging the life of your vehicle.
At this point, you might also be interested in the warranty of our mobile medical vans. Check out our article on that to learn more.
