MoveMobility logo with green and grey text and curves

Service Technician

Customer Service
Winnipeg
February 28, 2025
inperson
Are you a hands-on problem solver with a passion for automotive technology? As a Service Technician, you'll work on cutting-edge prototypes and customer vehicles, diagnosing, repairing, and refining innovative solutions. Join a dynamic team that values technical expertise, collaboration, and career growth!

Who we are?

Headquartered in Winnipeg, Manitoba, MoveMobility is a manufacturer that converts vehicles for use in the wheelchair accessible community as well as building mobile medical vans for commercial use. The business has been growing rapidly over the past eight years with no plans of slowing down. We believe that everyone should have access to healthcare, and to safe, reliable, and cost-effective transportation options, regardless of their accessibility needs and mobility challenges. In this spirit, MoveMobility is proud to be the industry leader for innovative and user-friendly vehicles designed to be accessible for all. Our specialty is growing with communities and organizations across Canada to equip them with the tools to provide diverse, custom mobility solutions.

We are an innovative company always looking to push the boundaries of what can be done in a vehicle to support our core focus. We strive daily to build a strong tribe of believers within the team to make our work purposeful and fulfilling.

We run on EOS and operate with a high level of trust and accountability that demands the best from everyone. We are a family-owned business and want to grow the business to the next level by hiring top talent that allows the business to grow in structured and manageable way.

Our Core Values: Be Kind | Be Structured | Never Satisfied  |  We Can  |  Upstanding

Grow With Us

The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to collaborate with multiple stakeholders, including customers, third-party service providers, and suppliers.
As a Service Technician, you'll play a crucial role in maintaining, diagnosing, and repairing customer vehicles while contributing to prototype development. You'll troubleshoot technical issues, ensure quality control in vehicle inspections, and collaborate with engineers to refine innovative designs. This role demands hands-on expertise, problem-solving skills, and strong coordination with customers, suppliers, and service providers. With opportunities for professional growth and exposure to cutting-edge vehicle technology, you'll help drive our mission of delivering high-quality, customized automotive solutions. If you thrive in a fast-paced, technical environment, this is the role for you!

Duties and Responsibilities

Trouble Shooting & Diagnostics • Identify the root cause of equipment malfunctions by analyzing symptoms and using diagnostic tools. • Assist customers over the phone with diagnosing and resolving technical issues. • Work with third-party service providers across North America and suppliers to troubleshoot product concerns. Repair & Maintenance • Perform necessary repairs by replacing faulty components, adjusting settings, and calibrating equipment according to manufacturer specifications. • Conduct routine vehicle maintenance inspections to identify potential issues before they become major problems. Final Customer Order Vehicle Inspection • Conduct thorough final inspections of all customer-ordered vehicles before delivery • Verify accuracy of vehicle specifications, features and customizations • Ensure that all work meets quality standards and company guidelines • Check for cosmetic and functional defects ensuring a flawless finish • Identify and document any discrepancies or necessary corrections • Coordinate with Production and service teams to resolve any quality issues Innovation & Prototyping • Work with the Innovation team to build, test, and refine prototype vehicles, mock-ups, and new automotive technologies. • Provide feedback and hands-on insights to engineers and designers, contributing ideas for design improvements and product development. • Inspect final production products for potential issues or concerns. Internal & Customer Interaction • Respond to CSR concerns via group Teams chat to help identify necessary repairs or parts or to assist with technical questions. • Communicate effectively with suppliers, OEMs, and technical hotlines to resolve issues and support troubleshooting.

Qualifications

• Technical Knowledge: Strong understanding of chassis mechanics and operation of accessible, mobile medical, and ambulance conversions. • Troubleshooting Skills: Ability to analyze problems, identify potential causes, and develop solutions. • Hand Tools Proficiency: Familiarity with various tools and equipment used for repairs and conversions, including diagnostic tools and welding skills. • Customer Service Skills: Excellent communication and interpersonal skills to interact effectively with CSRs, PSRs, technical hotlines, OEMs, and clients as needed. • Problem-Solving Abilities: Strong critical thinking skills to assess situations and find effective solutions. • Attention to Detail & Quality Control: Ability to carefully follow procedures, ensure quality workmanship, and inspect final production products for potential issues.

Education

Certification or training in Automotive Technology, Drafting, Engineering, or a related field.

Experience

• Relevant experience in vehicle service, maintenance, or product development is a strong asset. • Experience working with suppliers, OEMs, and third-party service providers is beneficial.
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What happens if you submit the form?

We understand that you don’t want to receive multiple phone calls, emails or spam. You just want to speak to a commercial mobility specialist who can answer your questions about accessible and mobile medical vans.

If you submit the form or request more information from us, here’s what will happen:

  • Within one business day, you’ll receive a phone call from one of our commercial mobility specialists at the phone number you provide. Click here to Meet the Team.
  • If we miss you on the phone, you’ll receive a voice message to call us back. You’ll also get an email to let you know we tried to connect but missed you.
  • Once we’ve connected, your commercial mobility specialist will have a few questions for you to understand what type of vehicle you’re looking for help with.
 
If at any point during the process you feel we’re just not the right fit for your community or organization, just let us know. 

 

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Let us know what you’re looking for help with and we’ll be in touch.