Our Process

Working with MoveMobility to find the right wheelchair accessible vehicle or mobile medical van requires time and resources from you and our team.

1. Discovery

The first step to finding out whether you should consider MoveMobility’s solutions for your accessible transportation or mobile health needs is the discovery stage.

Your Account Executive will ask questions to learn about your program, your objectives, and budget expectations to see if there is a fit between our organizations.

MoveMobility is not the best partner for everyone who requires commercial wheelchair accessible vans or mobile medical vans, so we invite you to read more about who we are not a fit for.

If you discover that MoveMobility isn’t able to provide what you are looking for, that is okay. We can still be friends.

2. Needs Analysis & Vehicle Demonstration

The next step involves an in-depth analysis of your program’s vehicle requirements to ensure that the vehicles we discuss are relevant to your needs.

Typically conducted virtually, this meeting allows you to ask questions and see a vehicle for yourself, so that you can feel confident about taking the next steps.

You can expect to learn about the various features of MoveMobility vehicles and how they may impact your program’s operation, including:

  • AutoFloor flexible flooring
  • Exclusive ramp/lift and door conversions
  • Custom floorplan layouts
Man operating BraunAbility wheelchair lift on MoveMobility T6 Ford Transit side entry wheelchair van

3. Determine the Best Vehicle for Your Needs

At this point, your Account Executive will be equipped to make recommendations on the best vehicle for your program. Floorplan examples will be provided, and you will collaborate together to finalize the vehicle conversion configuration.

Once you are ready to obtain the necessary approvals in your organization, a detailed Quotation for your vehicle will be made available. We understand that you may need price information for funding applications. Depending on your organization, you may be required to issue an RFP.

paratransit van with side entry power ramp and bus doors

4. Vehicle Build & Delivery

Once you have taken the necessary steps to confirm your vehicle order, we manufacture your new wheelchair accessible van or mobile medical vehicle at our facilities in Winnipeg and Mississauga. Your vehicles are delivered to your location. You will then be contacted by our Customer Care Team with resources for training and vehicle servicing.

MoveMobility van conversion build process

Ready to take the next step?

What happens if you submit the form?

We understand that you don’t want to receive multiple phone calls, emails or spam. You just want to speak to a mobility vehicle expert who can answer your questions.

If you submit the form or request more information from us, here’s what will happen:

  • You’ll receive a phone call from one of our mobility experts at the phone number you provide within one business day. Click here to Meet the Team.
  • If we miss you on the phone, you’ll receive a voice message to call us back. You’ll also get an email to let you know we tried to connect but missed you.
  • Once we’ve connected, your mobility expert will have a few questions for you to understand what type of vehicle you’re looking for help with.

We look forward to hearing from you!

Request More Information

Let us know what you’re looking for help with and we’ll be in touch.