Customer Service


MoveMobility is committed to making service for your accessible van or fleet a priority. We know that you rely on prompt service to keep your passengers moving safely. Get in touch with our dedicated Customer Care Team who is committed to keeping your accessible vehicles moving.

Contact Us

To contact MoveMobility regarding wheelchair accessible vehicle service, please call or email our Customer Care Team.

Hours: Monday – Friday: 7:00am – 4:30pm

Phone: 877-781-8267
Toll-Free: 888-657-4010
Email: [email protected]

Please have the following information available:

  • The VIN (Vehicle Identification Number)
  • Important: Please have an image of the issue so we can help you quickly
  • Odometer Reading
Email MoveMobility Customer Service Team

Call MoveMobility Customer Service Team

Vehicle Warranty

New accessible vehicles retain the manufacturer's warranty, which is often 3 Years or 60,000 KMs, whichever comes first. MoveMobility's conversion warranty matches the manufacturer's warranty. Pre-owned vehicles come with the balance of the manufacturer's warranty if available. Extended warranties are available if required. 

Preferred Service Centers

To ensure you receive the best service, please contact our Customer Care Team prior to arranging a service appointment at a nearby service centre. Due to the specialized nature of the accessible vehicle modifications, MoveMobility will determine which location near you will best suit your service requirements.  If you don't see a Preferred Service Center near you, please contact us and we will be happy to assist you.

  • Alberta

    Varsity Chrysler


    Derrick Dodge
    Moose Mobility

  • Ontario
    Southern Ontario


    Greater Toronto Area


  • British Columbia

    Sterling Fleet Outfitters

  • Saskatchewan

    Medichair Saskatoon

  • Manitoba


  • Nova Scotia

    The Bus Boys

  • Newfoundland

    Wheelway Transportation Limited