Customer Service


MoveMobility is committed to making service for your accessible van or fleet a priority. We know that you rely on prompt service to keep your passengers moving safely. Get in touch with our dedicated Customer Service Team who is committed to keeping your accessible van(s) moving.

Contact Us

To contact MoveMobility regarding wheelchair accessible vehicle service, please call or email our Customer Service Team who will be happy to assist you.

Hours: Monday – Friday: 7:00am – 4:30pm

Phone: 877-781-8267
Toll-Free: 888-657-4010
Email: [email protected]

Please have the following information available:

  • The VIN (Vehicle Identification Number)
  • Important: Please have an image of the issue so we can help you quickly
  • Vehicle Mileage (Odometer Reading)
Email MoveMobility Customer Service Team

Call MoveMobility Customer Service Team

Warranty Policy

Contact MoveMobility to find out if any service work or parts for your wheelchair accessible van should be covered by Manufacturer's Warranty. We can determine whether your service request should be addressed at a MoveMobility location or at a dealership near you. Please speak with our Customer Service Team for wheelchair van service and warranty information.

Preferred Service Centers

To ensure you receive the best service, please contact our Customer Service Team prior to arranging a service appointment at a nearby service centre. Due to the specialized nature of the accessible vehicle modifications, MoveMobility will determine which location near you will best suit your service requirements.  If you don't see a Preferred Service Center near you, please contact us and we will be happy to assist you.

  • Alberta

    Varsity Chrysler


    Derrick Dodge
    Moose Mobility

  • Ontario
    Southern Ontario


    Greater Toronto Area


  • British Columbia

    Sterling Fleet Outfitters

  • Saskatchewan

    Medichair Saskatoon

  • Manitoba


  • Nova Scotia

    The Bus Boys

  • Newfoundland

    Wheelway Transportation Limited