Thank you for partnering with MoveMobility for your new wheelchair accessible vehicle purchase. Please note that this information is only relevant to vehicles provided by MoveMobility and is provided as a guide. Please contact our Customer Care Team for further assistance.
Below are resources you will find helpful to operate your new wheelchair accessible vehicle from MoveMobility. Please read the information pertaining to your mobility vehicle thoroughly and ensure other users of the van are aware of best practices, maintenance, and proper use of the mobility equipment.
Please reach out to MoveMobility’s Customer Care Team at 877-781-8267 or [email protected] with any vehicle, service, or warranty-related questions.
Includes instruction for securing wheelchair occupants.
Click Here for How-To Video: Side Entry Ramp Promaster (P Series) Orientation
Includes instruction for the following vehicle designs:
– P3 (136″ WB, Low Roof Ram Promaster)
– P4 (159″ WB, High Roof Ram Promaster)
– P5 (159″ EXT WB, High Roof Ram Promaster)
Includes instruction on the following:
– Manual and Powered Ramp operation
– Transit door operation
– Adding, removing, and moving seats with AutoFloor floor track system
– Securing wheelchair occupants using wheelchair restraint systems
– D409 Equipment storage
– Overall vehicle operation advice
– Service and warranty assistance
An operator’s manual and video disc are located on the side of the lift. It is recommended that anyone who will operate the lift review this.
Lift Operation Instructions:
The bi-fold transit doors can be activated using the switch located by the driver’s seat. The doors must be fully open before using the ramp.
The bi-fold transit doors can be activated from the driver’s switch while the van is turned off, however the van cannot be shifted into Drive while the doors are open.
An emergency release lever is located above the bi-fold transit doors. In an emergency, release the lever and open the doors.
We understand that you don’t want to receive multiple phone calls, emails or spam. You just want to speak to a mobility vehicle expert who can answer your questions.
If you submit the form or request more information from us, here’s what will happen:
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