When you’re considering bringing a new mobile medical unit into a community, the questions might seem endless.
- What will this look like for us and the patients?
- What exactly do we need?
- Are we asking the right questions?
If you’re at this stage, you’ve likely been researching and maybe feeling a bit overwhelmed by choices. And now, as you get ready for your discovery call with a mobility expert, you want to make sure you’re prepared so you don’t waste your time—or miss out on important details that could impact your decision. This article can help by answering the questions you might not even realize you need to ask yet.
Who is MoveMobility? We’re here to solve real challenges with mobile medical units that reduce barriers to healthcare. We’ve been building custom mobility solutions for over 20 years, always with the goal of delivering solutions that inevitably save lives. We’ve worked with organizations like Quest Community Health Center and the Main Street Project, and we’d love to work with you.
In this article, you’ll learn what to expect from your discovery call with MoveMobility, what questions are essential to think through, and how to prepare for the conversation in a way that leaves you feeling confident and ready to move forward.
What is a discovery call?
A discovery call is a conversation where you and a MoveMobility expert talk through the details of your target community, your needs, and your goals. This step is important because it helps us understand exactly how a mobile medical unit will fit into the bigger picture. Think of it as the first step in designing a solution that works specifically for you and the patients you’ll be helping.
Here’s why the discovery call matters:
Understanding your daily routine: We’ll ask questions about what your typical day looks like.
- Are you helping patients in remote areas?
- Are you already using a mobile medical unit?
- Are you just starting out?
Identifying your needs: Knowing whether you’re planning to add new services or upgrade existing ones will help us make the best recommendations. This way, we can provide guidance that’s a bit more specific and tailored to your goals.
The discovery call is all about making sure the mobile medical unit meets your unique needs so you’re set up for success from day one.
Prepare to answer these six questions during your discovery call
There are six big questions you should come to your discovery call prepared to answer. Let’s take a closer look.
1. What is the number one challenge you’re trying to overcome by going mobile?
Think about the main problem you want a mobile medical unit to solve. For example, is there a lack of healthcare access in certain areas, or do you need to reach patients who struggle to visit a fixed location? Identifying your top challenge helps us focus on the solutions that matter most to you.
Examples of common challenges:
- Reaching remote or underserved areas
- Reducing wait times or managing high patient volume
- Delivering specialized care to those in need
Sharing this key challenge gives us a solid foundation to steer where the conversation should lead.
2. What is your current state?
Consider where you’re starting from and what’s making it tough to meet your organization’s goals. For example, are you already operating out of a facility that’s hard for patients to access or facing limitations like restricted resources and funding?
Think about sharing:
- Any barriers to reaching more patients or expanding services
- Constraints that could impact your work
- Issues with affordability or scaling to meet demand
Outlining these challenges will help us identify features that could make a real difference for you.
3. What is your vision for going mobile?
Imagine a future with a new mobile medical unit in action. What does success look like? Do you picture reaching new areas or offering services you currently can’t provide? Outlining this vision helps us design a solution that supports your immediate needs and long-term plans.
Consider sharing:
- Which communities or areas you hope to serve
- New services or types of healthcare you want to offer
- Improvements in patient outcomes or community impact
Knowing your vision helps us create a mobile unit that grows with your goals.
4. What does a typical day look like for your future mobile medical program?
Think through the kind of activities or care you expect to provide each day. Walking us through a “day in the life” helps us understand your needs for equipment, storage, and layout.
Examples of things to think about:
- Estimated time spent with each patient
- Types of treatments or consultations you plan to offer
- Storage needs for equipment or medical supplies
Understanding your daily flow helps us suggest a layout that supports efficiency, comfort, and organization.
5. How many patients do you anticipate seeing each day?
Consider how many patients you think you’ll see daily. This estimate helps us recommend the right layout to manage your expected workload.
If you’re unsure, think about your community’s needs and how many people typically seek services. This can help us make informed recommendations.
6. How big of an area are you planning to serve?
Think about the region you want to cover with your mobile medical unit. If you’re travelling across a wide area or challenging terrain, there may be a few extra considerations to keep in mind.
Things to consider:
- Distances you expect to travel and how often
- Terrain and weather conditions
- Accessibility needs in various communities
Sharing these details gives us the insight we need to suggest the best options for you, like the exciting Trail Edition Upgrade that provides extra durability and safety for your patients and healthcare team.
Check out the video below to learn about the five steps to purchasing a mobile medical van.
Make today’s discovery call the first step towards a healthier tomorrow
You came to this article wanting to know how to get the most out of your MoveMobility discovery call. Now, with a clearer picture of what to expect and the right questions in hand, you’re well-equipped to take this first step toward a mobile unit tailored to your community’s needs.
Over the years, MoveMobility has helped many organizations like yours bring life-changing healthcare and transportation to the communities that need it most. We understand how essential it is to break down barriers and make healthcare more accessible for all. Our team brings expertise, customer care, and experience to ensure each client gets a customized solution that will truly make an impact.
If you’re ready to start your discovery call, click the button below to connect with a mobility expert who can answer any questions you have.
